Conditions for use of this website
All content Copyright ©2015-2019 windsweptgirlie designs. All rights reserved
All prices exclude delivery charges.
International shipping will be calculated and invoiced separately
Errors and Omissions excepted.
These terms and conditions apply to the use of this Website. By accessing this Website and/or placing an order, you agree to be bound by the terms and conditions set out below.
These terms and conditions will apply to all orders for Products which are being sold on our Website. We reserve the right to change the terms and conditions from time to time.
If you do not agree to be bound by these terms and conditions, you may not use or access this Website.Definitions
Conditions - means these terms and conditions
Cookies - means small text files which our Website places on your device?s hard drive to store information about your shopping session and to identify your computer
Personal Information - means the details provided by you upon registration with our Website
Product - means any product displayed for sale on the Website
We/us - means windsweptgirlie designs
Website - means the website located at www.wsgd.co.uk
You - means any user of this Website.
You agree fully to indemnify us, our directors, employees, agents, and suppliers, and keep us harmless from and against all claims, liability, damages, losses, costs, and expenses, including reasonable legal fees arising out of any breach of the Conditions by you, or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information.
Products and their packaging may vary slightly from the pictures on this Website. Images of Products and their packaging on this Website are for illustrative purposes only. We reserve the right to change the Products if required by any applicable statutory or regulatory requirements or to implement technical improvements. If we make substantial changes, we will notify you and you will be able to end your contract with us and receive refunds of any payment All Products are subject to stock availability. If a Product is out of stock, we will either offer you a refund or to retain your order until such time as the Product is back in stock. Our Products may not be reproduced, duplicated, copied, or otherwise exploited for any commercial purpose without our express written permission.
The prices of the Products are quoted on the Website. We take reasonable care to ensure accuracy of the prices. However, if we discover an error in the published price of Product(s) you ordered, we will inform you of this error and we will give you the option of either continuing to purchase the Product at the correct price or cancelling your order. Prices for our Products may change from time to time. These changes should not affect any order that we have already confirmed. However, we also reserve the right to cancel any such order where the price change causes unforeseen issues. All prices are quoted in Pound Sterling and do not include VAT, as we are a very small company and not VAT registered If during the order process we are unable to contact you using the contact details you provided, we will treat the order as cancelled and notify you of the same in writing.
Payment by bank transfer within 28 days of invoice please.If you are importing our products to another tax jurisdiction, you may have to pay additional customs and excises duties and import tax in your country. Any such tax charges shall be your responsibility and we recommend that you check it with your local customs authority. We will require international customers to make payment in Pounds Sterling. Any discount or other promotional codes issued by us from time to time are strictly subject to the individual terms and conditions with which they are issued. These may include, amongst other things, eligibility of use and maximum order value. All discount codes will expire if not used within a certain timeframe. Certain brands or products may be excluded, and you will not be able to use any discount codes in respect of such brands or products. If any of the terms and conditions with which the discount codes are issued contradicts these terms and conditions, the terms and conditions in respect of the discount code will prevail. Discount codes are non-transferable and bear no cash value. Any discount code sent to you by email or any other method is confidential, and you should not share this code with any other person. We reserve the right to reject or cancel any orders which do not comply with these terms . The price of the Products does not include insured postage or packaging. There will be an additional charge made relative to the size and number of Products insured for postage and packaging. This charge will be clearly shown at checkout.
Orders & Contract
Orders are subject to Product availability. A contract for sale is only created between us when your order is accepted by us. The contract is deemed completed when the Products ordered are dispatched to you and payment is received. When you place an order with us, you will receive an automated order acknowledgement and subsequent automated email updates. Receipt of the order acknowledgement and email updates does not mean that the order has been accepted by us. We reserve the right to suspend the delivery and/or terminate the contract if any of our Conditions are breached.
Your responsibilityIt is your responsibility to provide us with your correct Personal Information and when requested, proof of identity. It is your responsibility to provide us with any information we may need to fulfil your order. If the Product is to be shipped abroad, you must check if the Products are permitted under the laws of the destination country and if the Products may attract local taxes or duties that you will need to pay.
We will need to have your telephone number on record on every order in case of delivery or payment issues. If you provide us with inaccurate information, this may result in delivery delays. We use couriers to deliver our Products. By placing an order with us, you agree to use the couriers assigned to your order and to adhere to the Third-Party courier?s terms and conditions in addition to these Conditions. We aim to dispatch our orders within 72 hours (excluding weekends and bank holidays), although as some products are made to order, the lead time may be longer. Once the order is dispatched, we are not responsible for delays in the courier?s service. We do not accept liability for late or non-delivery of orders as it is out of our control. If you have provided delivery instructions to leave the parcel in a safe place or with a third party (such as a neighbour), please be aware that this is only a request to the courier and there is no guarantee that your instructions will be followed. Please also be aware that providing alternative delivery instructions will void the insurance liability with both us and the courier. We cannot accept liability if couriers leave parcels in a ?safe place? when it has not been requested and the parcel goes missing. We accept no liability if the courier?s tracking system records a completed delivery, but you claim to not have taken possession of the parcel. In such a situation you must contact the courier and make a police report.
If you change your mind.
Bespoke and exclusive orders cannot be cancelled, as we will not be able to sell them to another customer.
Your right to change your mind within 14 days and receive a refund to most products bought online. When you exercise this right, you will be liable to pay the costs of return (See section 10 on costs). You must contact us prior to sending the Product(s) back to us. Please check our Returns page for more information .
The Product must be returned in its original packaging, sealed, and in resalable condition. If a Product contains free gifts, spare parts, manuals, or labels, these have to be returned with the Product. Boxes of nitrous oxide must be unopened for them to be accepted as returns. You must ensure that the Product is packaged safely and will not be damaged in transit. We will not be able to offer a refund if you do not comply with these conditions.
The returned product must include the order information (order number, full name, shipping address, date of purchase, reason for return). Without this information, we will not be able to complete the return.
The returned Products will be inspected and assessed before the refund is processed and if required a restocking fee may be charged if the item is deemed to be not ?as good as new?.
We cannot not be held responsible for any damages that may occur in transit upon the request of a return.
The original postage charge will not be refunded however depending upon circumstances this may be waivered.
If a Product is faulty or Incorrect item is received.
If you receive a different Product to what you have ordered or a Product that is faulty or damaged, please contact us within 48 hours so that we can hold an internal investigation. In the case of damaged Products, the courier company may also open an investigation if it is deemed necessary. Delays in contacting us reduces the chance of satisfactory resolution. You are required to send photographic evidence of damage or order error, no refunds can be made if no photographic evidence can be supplied. Products must be returned by Royal Mail recorded delivery or via a trackable service. We are not responsible for returned items until they are signed for at our office.
Limitation of liability
While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied, in relation to its accuracy. The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.
We make no warranty that the Website will meet your requirements or will be uninterrupted, timely, or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.
To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer.
We will not be liable for any economic loss, any loss of goodwill or reputation, and/or any special or indirect loss suffered or incurred by you out of or in connection with the provisions of any matter under the Conditions.
We will not be liable for any enforcement action or prosecution resulting from your breach of these Conditions and the law.
Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.
These Conditions govern our relationship with you. You confirm that, in agreeing to accept the Conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these Conditions and you agree that you shall have no remedy in respect of any representation. Your statutory rights are not affected by these Conditions.
The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.
If any part of the Conditions shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.
No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.
Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.
The Conditions shall be governed by and construed in accordance with the laws of England and Wales and you irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.